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Promises
and expectations
At
Station House Dental Practice we wish to work with you to help you maintain and
improve your oral health.
For us to get the best possible results for you we
will need your help and commitment:-
Your
team promise to:
 | Welcome
you into a caring and professional environment.
|
| Listen
with respect and respond to your concerns.
|
| Clearly
state the cost of proposed dental treatment in advance.
|
| See
you promptly, and inform you if there is a possibility of delay.
|
| Perform
our very best standard of dental work for you at all times.
|
| Guarantee
our dental work for a minimum of twelve months.
|
| Make
no charges for appointments changed or cancelled where 24 hours notice has
been given.
|
We
appreciate your commitment to:
| Arrive
in time for your appointments, allowing for traffic and time to park
|
| Follow
our instructions to care for the work we provide.
|
| Inform
us of any change to personal details or medical status.
|
| Attend
review and maintenance appointments as advised.
|
| Pay
for treatment as requested. We accept cash, personal and business cheques
and most credit and debit cards.
|
| Talk
to us, let us know what you think of what we do: right and wrong. |
| Help
our practice grow by recommending us
to those you feel may appreciate the service we provide. |
Payment for treatment:
| We
accept cash, personal and business cheques and most credit and debit
cards. |
| Payment
is required at the end of each visit. For laboratory work (eg Crowns
Dentures) payment of half the full cost in advance and half the full cost at finish. |
| If
any appointments need to be changed please give 24 hours notice so the time
can be offered to other patients. If less notice is given a charge may be
made for the time that has been reserved. |
| Any
unpaid accounts will have reminders sent, and will then be passed on to a
Debt Collection Agency, and any further fees will be added to the account. |
©2010 - December, 2010
Station House Dental Practice Ltd
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